Support
How can we help?
Find a quick answer, or tell us what's going on and our team will reply by email.
Choose a path
I'm a Uonyx customer
Log in and open Support in your workspace to reach our team.
Log in
I can't log in
Reset your password or get back into your account.
Reset password
I'm interested in Uonyx
Talk to our team about how Uonyx fits your business.
Contact Sales
I'm a partner or want to become one
See the partner program and how to apply.
Partner program
Quick answers
Check your spam or junk folder. On the Check your inbox screen you can resend the link. Each link works for 24 hours.
Use Reset password on the log in page. We'll email you a 6-digit code that works for 15 minutes.
Log in and open Billing, then choose Update payment method. We'll retry the payment as soon as your new card is saved.
Log in, open Billing and go to the Plan tab. Added users apply right away; fewer users take effect at the start of your next billing month.
You can keep using Uonyx until the end of your billing month. After that your workspace becomes read-only and your data is kept for 30 days, so you can export it or reactivate.
No. The address you choose when you create your workspace can't be changed later.